Leasing/Administrative Assistant – Lansing, MI

Leasing Agent
Cedar Place, Lansing
Posted 3 weeks ago

Leading Property Management company seeking to hire a Leasing Administrative assistant with customer service leasing skills for a property that we are currently in the process of remodeling and reconditioning a beautiful mid-rise Apartment building located in Lansing Michigan close to I-96. The right candidate for this position is required to have Affordable Housing Experience and knowledge of all processes including recertification and all other affordable administrative duties for the success of the investment.

Job Summary:

The Administrative Assistant is co responsible for all day-to-day property operations and overseeing and enhancing the value of the property. The Leasing Agent/Administrative Assistant maintains property rentals by advertising and filling/renting vacancies; negotiating and enforcing leases; maintaining and securing premises and assisting the Manager with day-to-day operations including but not limited to admin processes. This is a rewarding career with plenty of room for advancements. Come join and new and exciting project with us and start a new rewarding career today.

Helps Report to: Community Manager, Maintenance Supervisor and Area Director.

Help Supervise: all on-site employees.

Assisting With Financial:

*Demonstrate ability to understand financial goals, operate asset in owners’ best interest in accordance with Policies & Procedures Manual.

* Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).

* Helps prepare annual budgets and income projections in a timely and accurate manner.

* Assists in ensuring that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.

* Helps ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner.

* Helps generate necessary legal action, documents, and process in accordance with State and Company guidelines.

* Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.

* Ensure invoices are submitted for payment, helps handle petty cash and all funds.


*Ensure property is rented to fullest capacity.

* Utilize marketing strategies to secure prospective residents.

* Confirm that techniques are effective in obtaining closing.

* Helping gather information about market competition in the area and file.

* Represent the company in a professional manner at all the times.


* Ensure current resident files are properly maintained.

* Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.

Resident Retention:

* Address resident concerns and requests on timely basis to ensure resident satisfaction with management.

* Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).

* Ensure distribution of all company or property-issued notices (i.e., bad weather, emergency, etc.).

* Consistently implement policies of the community.

Personnel Management:

*Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.

* Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.

* Plan weekly/daily office staff schedules and assignments.

* Coordinate maintenance schedule and assignments with Maintenance Supervisor.

* Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation supervisor, Human Resources Director, and terminate properly when necessary.

* Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment.

* Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).

Essential Job Functions:

* Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business preferred.

* Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.

* Effectively convey ideas, images, and goals to a diverse group of personalities.

* Must possess a positive attitude.

* Achieve Fair Housing certifications prior to interaction with prospects or residents.

* Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.

* Knowledge of OSHA laws and regulations.

* Participate in training to comply with new or existing laws. * Be able to work evenings and weekends.

* Present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

* Comply with expectations as demonstrated in our employee rules.

Additional Requirements:

Attendance is an imperative job function. Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

Excellent Benefits such as paid holidays and PTO, 401K, ROTH 401k, life insurance, WebMD, Selective medical insurance plans, dental, vision and more.

Salary is based on experience and is negotiable after full interview process and acceptance.

Rewarding career…

Job Type: Full-time Monday through Friday.


Job Features

Job CategorySales

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